The obligations of suppliers towards dealers

Supplier’s obligations towards you as a dealer are as follows:  

  • The supplier shall deliver you the electronic version of the label and the product information sheet. 
  • The supplier shall deliver every single product to you with a copy of the label in the correct format. 
  • If you request an energy label and/or a product information sheet from the supplier, the supplier shall provide this within five working days. 

To avoid that you have to attach the energy label to the product with adhesive tape (which often leads to non-readable QR codes), suppliers shall deliver the energy labels as stickers, if appropriate for the product (e.g. for light sources, the label must be on the packaging).