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Information

Information in the technical documentation on a free-access website

As a supplier, you must provide the following information in the technical documentation and on a free-access website. For several rare materials relevant for recycling, you need to specify the range of content as shown in the table below.

Table: Overview of information requirements

Information

Mobile phones

Smartphones

Tablets

Cordless phones

Compatibility with removable memory cards, if any

Must be provided.

The indicative weight range of:
  • Cobalt in the battery, weight range

< 2 g / 2–5 g / > 5 g

< 2 g / 2–10 g / > 10 g.

< 10 g / 10–20 g / > 20 g

< 0,5 g / 0,5–3 g / > 3 g

  • Tantalum in capacitors, weight range

< 0,05 g / 0,05–0,2 g / > 0,2 g

< 0,01 g / 0,01–0,1 g / > 0,1 g

< 0,01 g / 0,01–0,2 g / > 0,2 g

  • Neodymium in loud speakers, vibration motors, and other magnets, weight range

< 0,05 g / 0,05–0,2 g / > 0,2 g

< 0,2 g / 0,2–1 g / > 1 g

< 0,01 g / 0,01–0,5 g / > 0,5 g

  • Gold in all components: weight range

< 0,02 g / 0,02–0,1 g / > 0,1 g

< 0,02 g / 0,02–0,05 g / > 0,05 g

< 0,02 g / 0,02–0,1 g / > 0,1 g

The indicative value of the recyclability rate Rcyc

Must be provided.

The indicative percentage of recycled content for the product or a part thereof

Must be provided, where available.
If not available, the recycled content should be indicated as “not known” or “not available”

Ingress protection rating

Must be provided.

Not relevant.

Minimum battery endurance in cycles in number of cycles

Must be provided.

Not relevant.

In case of foldable devices

It must be indicated that
‘This device did not undergo a scratch resistance test’

Not relevant.

 

Mobile phones, smartphones and tablets: 
User manual on a free-access website

As a supplier of mobile phones, smartphones or tablets, you must provide a user manual to consumers on a free-access website that includes the information listed in the table below.

Table: Information to be provided in the user manual

Smartphones

Tablets

Mobile phones

How to access the device information from the battery management system on:

  • Date of manufacturing of the battery.
  • Date of first use of the battery after the set-up of the device by the first user.
  • Number of full charge/discharge cycles (reference: rated capacity).
  • Measured state of health (remaining full charge capacity relative to the rated capacity in %).

No information.

Instructions for battery maintenance, including the following:

  • Impacts on battery lifetime related to exposure of the device to elevated temperatures, suboptimal charging patterns, fast charging and other known adverse factors.
  • Effects of switching off radio connections, such as WiFi, Bluetooth, on power consumption.
  • Information about whether the device supports other features, which extend battery lifetime, such as smart charging and about how these features are activated or under which conditions they work best.

 

Smartphones and tablets:
Data encryption and wireless charging 

As a supplier of smartphones or tablets, you must ensure that:

  • Information that data encryption is enabled by default is displayed to the user in the course of configuring a new device, including an explanation that this eases data erasure through
    factory reset.
  • If wireless charging is selected, a message notifying the user that wireless charging will likely increase the energy use in the charging of the battery.

 

Also remember the information requirements regarding the availability of spare parts. 

Please find the requirements here.