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  • GENERAL GUIDELINES FOR SUPPLIERS
      • Define your role
      • Is your product in scope?
      • Basic requirements
      • What to document?
      • How to register in EPREL
      • Importing products
      • Introducing your product on the market
      • Preparation for market surveillance
  • PRODUCT-SPECIFIC GUIDELINES
    • Household Appliances
      • Tumble dryers
    • Single room heaters
      • Local space heaters
    • Electronic devices
      • Smartphones, slate tablets, cordless phones and other mobile phones
  • WEBINARS & E-LEARNING
      • Webinar: Smartphones, slate tablets, other mobile phones and cordless phones
  • DEALERS - GENERAL GUIDELINES
      • Energy labelling regulations
      • Define your role
      • Is your product in scope?
      • Your obligations
      • Obligation of suppliers towards dealers
      • Market surveillance
      • EPREL
      • FAQ
  • INSTALLERS - GENERAL GUIDELINES
      • Legislation
      • Define your role
      • Your obligations
      • Market surveillance
      • EPREL
      • FAQ
  • PRODUCT-SPECIFIC GUIDELINES, DEALERS/INSTALLERS
      • Smartphones and slate tablets
      • Tumble dryer calendar - dealers
  • WEBINARS & E-LEARNING
      • Webinar - dealers: Smartphones and slate tablets (has been held)
      • Webinar - dealers: Tumble dryers (has been held)
  • Tools and materials to be downloaded
Frequently searched
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  • Link
  • Link
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Suppliers
  • GENERAL GUIDELINES FOR SUPPLIERS
      • Define your role
      • Is your product in scope?
      • Basic requirements
      • What to document?
      • How to register in EPREL
      • Importing products
      • Introducing your product on the market
      • Preparation for market surveillance
  • PRODUCT-SPECIFIC GUIDELINES
    • Household Appliances
      • Tumble dryers
    • Single room heaters
      • Local space heaters
    • Electronic devices
      • Smartphones, slate tablets, cordless phones and other mobile phones
  • WEBINARS & E-LEARNING
      • Webinar: Smartphones, slate tablets, other mobile phones and cordless phones
Dealers and Installers
  • DEALERS - GENERAL GUIDELINES
      • Energy labelling regulations
      • Define your role
      • Is your product in scope?
      • Your obligations
      • Obligation of suppliers towards dealers
      • Market surveillance
      • EPREL
      • FAQ
  • INSTALLERS - GENERAL GUIDELINES
      • Legislation
      • Define your role
      • Your obligations
      • Market surveillance
      • EPREL
      • FAQ
  • PRODUCT-SPECIFIC GUIDELINES, DEALERS/INSTALLERS
      • Smartphones and slate tablets
      • Tumble dryer calendar - dealers
  • WEBINARS & E-LEARNING
      • Webinar - dealers: Smartphones and slate tablets (has been held)
      • Webinar - dealers: Tumble dryers (has been held)
Library
  • Tools and materials to be downloaded
Frequently searched
  • Link
  • Link
  • Link
  • Link
  • SMARTPHONES, SLATE TABLETS ETC. - GUIDELINES
    • Quick guide: Smartphones, slate tablets, cordless phones and other mobile phones
    • Overview: Ecodesign & energy labelling regulations
    • Scope of the regulations
    • Who is responsible?
    • Ecodesign regulation
      • Spare parts
        • Availability
        • Maximum delivery time
        • Disassembly and replacement
        • Access to information
      • Preparation for reuse
      • Product design for reliability
      • Ressource efficiency
      • Information
      • Measurements, calculations and verification
      • Circumvention
    • Energy labelling regulation
      • Design and content of the energy label
      • The Product Information Sheet (PIS)
      • EPREL
      • Energy efficiency classes and battery durability
      • Repeated free fall reliability classes
      • The repairability class
      • Measurements
      • User manual and documentation
      • Visuael advertisement or technical sales/promotional material
    • Market surveillance and technical documentation
    • GENERAL GUIDELINES FOR SUPPLIERS
    • Webinar: Smartphones, slate tablets, other mobile phones and cordless phones

Maximum delivery time of spare parts

You shall ensure:

  • In the first five years of mandatory spare parts availability, the spare parts must be delivered no later than five working days after receipt of order.
  • During the final two years before the spare parts are no longer made available, they must be delivered within ten working days after receipt of the order.
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