Most common mistakes

In the shop/at trade fairs

Missing energy label or a black and white energy label next to the product

• All products must have an energy label.
• The energy label must be in the correct colours and with the correct size. 
• Be aware that if you print the energy label yourself, your printer must be of sufficient quality 
  to reproduce the colours accurately

Online sales

The product information sheet is incorrectly named

It is not permitted to use a different name.
The link or button must be labelled “Product information sheet”

Online sales, visual advertisements, technical promotional materials 

Wrong energy arrow

• The energy arrow must point to the left and be close to the price if displayed (in any case for online sales).
• The letter inside the arrow must be at least the same size as the price (exactly same size for online sales). 
• For online sales, the link for PIS has to be displayed.